Privacy Policy
Effective Date: 2025-10-01
Shopfox is committed to protecting your privacy and personal data. This Privacy Policy applies to our mobile application and related services, especially for users accessing our services in the United States and California. This policy explains how we collect, use, store, disclose and protect your information.
1. Information Collection and Use
We only collect necessary information to provide and improve our service. We may collect basic personal information including your name, email address, contact phone number and shipping address only when you voluntarily provide it. All collected data is used for service verification, contact communication and user experience optimization.
2. Log Data
We automatically collect non-identifiable log data when you use our App, including device model, system version, IP address, operation records, access time, page browsing records and anonymous statistical data. Such data is used for crash analysis, service stability maintenance and usage statistics.
3. Cookies & Local Storage
Our application may use local storage, cookies and similar lightweight technologies to optimize your usage experience. You may disable related functions in your device settings, but partial service functions may be restricted accordingly.
4. Third-Party Service Providers
We may cooperate with trusted third-party service providers to assist in operation, data statistics and service delivery. Third parties can only access your data for designated tasks and are contractually prohibited from disclosing or using your personal information for other commercial purposes.
5. Data Security
We adopt industry-standard technical and organizational measures to protect your personal data from leakage, abuse and unauthorized access. No internet transmission or electronic storage method is absolutely secure, and we cannot guarantee absolute security of data transmission.
6. External Links
Our service may contain links to third-party platforms or official merchant websites. We have no control over the privacy policies and content of external websites. We recommend you check the privacy statement of third-party platforms independently.
7. Children's Privacy / COPPA Compliance
Our services are intended for general audiences and not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately, and we will delete relevant information in a timely manner.
8. Data Retention & Update
We will retain your personal data only for the period necessary to fulfill the purposes for which the data was collected. We reserve the right to update this Privacy Policy at any time, and the revised policy will take effect immediately after being published in the App.
9. Legal Jurisdiction
This Privacy Policy is governed by the laws of the State of California and the United States, without regard to conflict of law rules.
10. User Rights & CCPA Compliance (For California Residents)
If you are a resident of California, you have the following rights under CCPA:
- The right to know and access your personal data we collected;
- The right to request deletion of your personal information;
- The right to opt out of the sale of your personal data;
- The right to non-discrimination for exercising your privacy rights.
We do not sell any user personal information for commercial purposes.
11. Data Deletion Requests
You may submit a data access or data deletion request by contacting our official email: service@shopfox.ai. We will respond to your request within a reasonable time frame.
12. Contact Us
If you have any questions, suggestions or disputes about this Privacy Policy, please contact us via email: service@shopfox.ai